This Privacy Policy explains how nabu88 collects, processes, stores, and protects your personal data when you use nabu88.app. Your privacy matters to us — read on to understand your rights and our obligations.
These highlights summarise our core privacy commitments. The full legal detail is set out in the sections below and takes precedence in all cases.
All personal data collected by nabu88 is stored on secure, encrypted servers. nabu88 employs industry-standard SSL/TLS encryption for all data transmitted between your device and the nabu88 platform. Access to personal data is restricted to authorised personnel only, governed by strict role-based access controls.
nabu88 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. Data shared with third parties is limited strictly to what is necessary for payment processing, game delivery, fraud prevention, and regulatory compliance — and is governed by data processing agreements.
As a nabu88 account holder, you have the right to access the personal data we hold about you, request corrections to inaccurate data, request deletion of your data where applicable, and object to certain forms of data processing. Requests can be submitted to our support team at any time via live chat or email.
nabu88 does not store full card numbers or mobile banking PINs on its servers. Payment transactions via bKash, Nagad, Rocket, Upay, Visa, and Mastercard are processed through PCI-DSS-compliant payment gateways. nabu88 retains only the minimum payment reference data required for transaction records and dispute resolution.
nabu88 uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse aggregate platform usage. We do not use cookies to track your activity on third-party websites. You can manage cookie preferences through your browser settings at any time without affecting core platform functionality.
nabu88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting, and regulatory obligations. Account data is retained for a minimum of five (5) years following account closure in accordance with applicable anti-money laundering record-keeping requirements.
Important Notice: This Privacy Policy applies exclusively to the nabu88 platform at nabu88.app and governs all personal data collected from players located in Bangladesh and other jurisdictions where nabu88 operates. By registering a nabu88 account or continuing to use the platform, you confirm that you have read, understood, and agreed to the data practices described in this Policy. If you do not agree, please discontinue use of nabu88 and contact support to close your account.
nabu88 ("nabu88", "we", "us", "our") is committed to protecting the privacy and personal data of all individuals who access, register on, or use the nabu88 online casino and sports betting platform at nabu88.app. This Privacy Policy ("Policy") sets out in clear, transparent terms how nabu88 collects, uses, stores, shares, and safeguards your personal data, as well as the rights you hold in relation to that data.
This Policy applies to all personal data collected through your use of the nabu88 website, mobile-optimised interface, live chat support system, and all associated services. It should be read in conjunction with the nabu88 Terms and Conditions, which govern the overall contractual relationship between you and nabu88.
nabu88 operates as both a data controller and, in certain contexts involving third-party game providers and payment processors, a data processor. Where nabu88 acts as a data processor on behalf of a third party, the relevant third party's privacy policy will also apply to that aspect of processing.
Policy language: This Policy is written in English and constitutes the authoritative version. nabu88 is directed at players in Bangladesh and the English-language version of this Policy governs in all cases. nabu88 recommends that you save or print a copy of this Policy for your records and review it periodically as it may be updated from time to time.
For the purposes of applicable data protection law, nabu88 is the data controller responsible for your personal data collected through the nabu88 platform. As data controller, nabu88 determines the purposes for which and the means by which your personal data is processed.
All data protection enquiries, subject access requests, and requests to exercise data rights should be directed to nabu88 via the contact details set out in Section 14 of this Policy. nabu88 aims to respond to all data protection correspondence within thirty (30) calendar days of receipt.
nabu88 collects personal data from you in the following categories, depending on how you interact with the platform:
When you create a nabu88 account, we collect your full legal name, date of birth, email address, mobile phone number (used as your primary login identifier and for SMS OTP authentication), preferred currency (BDT), and the country from which you are registering.
As part of our Know Your Customer (KYC) and anti-money laundering (AML) obligations, nabu88 may request and collect copies of the following documents: National Identity Card (NID), passport, driving licence, proof of address (utility bill, bank statement, or official correspondence), and proof of ownership of the payment method linked to your account. These documents are processed to verify your identity, age, and the legitimacy of funds used on the platform.
nabu88 records all financial transactions associated with your account, including deposit amounts, withdrawal requests, payment method references (e.g., bKash account number, Nagad wallet reference, Rocket number, card last four digits), transaction timestamps, and transaction status. Full card numbers and mobile banking PINs are never stored on nabu88 servers.
nabu88 logs all betting and gaming activity on your account, including bets placed on cricket, football, and other sports markets; casino game sessions on slots, live dealer tables, and other game types; game round outcomes; wager amounts and returns; and bonus activity including bonus credits received, wagering progress, and bonus expiry events.
When you access nabu88, we automatically collect certain technical data including your IP address, device type and model, operating system and version, browser type and version, screen resolution, session duration, and referring URL. This data is used to deliver a stable platform experience, detect fraudulent access, and analyse aggregate usage patterns.
If you contact nabu88 customer support via live chat or email, we retain a record of that correspondence — including the content of messages, timestamps, and the resolution of any issues raised — for quality assurance, training, and dispute resolution purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration | Name, DOB, email, phone number | Account creation, login, communication |
| KYC / Identity | NID, passport, proof of address | Age and identity verification, AML compliance |
| Transaction | Deposit/withdrawal amounts, payment references | Payment processing, fraud prevention, records |
| Betting Activity | Bets placed, game sessions, outcomes | Service delivery, responsible gaming monitoring |
| Technical / Device | IP address, browser type, session data | Platform security, fraud detection, analytics |
| Communications | Live chat transcripts, email enquiries | Support delivery, quality assurance, disputes |
nabu88 processes your personal data for the following specific, explicit, and legitimate purposes:
nabu88 relies on the following legal bases for processing your personal data:
nabu88 does not sell your personal data to third parties. nabu88 may share your personal data with the following categories of recipient, strictly on a need-to-know basis and subject to appropriate contractual safeguards:
To facilitate deposits and withdrawals, nabu88 shares necessary transaction data with payment service providers including the operators of bKash, Nagad, Rocket, Upay, and card payment gateways processing Visa and Mastercard transactions. These providers process your data solely for the purpose of completing your requested transaction and are bound by their own applicable data protection obligations.
nabu88 integrates games from third-party game studios including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. When you play a game from one of these providers, your account identifier and game session data may be transmitted to the relevant provider's servers to deliver the game experience. Game providers are contractually prohibited from using this data for any purpose other than game delivery and technical support.
nabu88 may share IP addresses, device fingerprints, and account behaviour data with third-party fraud detection and security service providers for the purpose of identifying and preventing fraudulent activity, bonus abuse, and money laundering on the platform.
nabu88 may disclose personal data to regulatory bodies, law enforcement agencies, financial intelligence units, or courts where required to do so by applicable law, a valid legal order, or where nabu88 reasonably believes disclosure is necessary to prevent serious harm or financial crime. nabu88 will notify affected players of such disclosures to the extent permitted by law.
In the event of a merger, acquisition, restructuring, or sale of all or part of nabu88's business, your personal data may be transferred to the acquiring entity as part of that transaction. nabu88 will notify affected players of any such transfer and ensure that the acquiring entity is bound by privacy obligations at least as protective as those in this Policy.
No Third-Party Marketing: nabu88 does not share your personal data with third-party advertisers, data brokers, or affiliate networks for their own marketing purposes. Any marketing communications you receive will come directly from nabu88 and only where you have provided explicit consent.
The nabu88 platform serves players primarily located in Bangladesh. Some of the third-party service providers with whom nabu88 shares data — including certain game studios and fraud prevention providers — may process data on servers located outside Bangladesh. Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection, nabu88 will take steps to ensure that appropriate safeguards are in place, including the use of contractual clauses that require recipients to protect personal data to a standard consistent with this Policy.
By using nabu88, you acknowledge that your personal data may be transferred to, stored in, and processed in countries outside Bangladesh. nabu88 takes all reasonable steps to ensure that any such transfers are made securely and in accordance with applicable data protection requirements.
nabu88 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory obligations. The following retention periods apply:
Following the expiry of applicable retention periods, nabu88 will securely delete or anonymise your personal data in accordance with its data destruction procedures.
nabu88 takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your data against unauthorised access, loss, destruction, or disclosure. These measures include:
Your role in data security: While nabu88 implements robust technical safeguards, account security also depends on you keeping your nabu88 Login credentials confidential. Use a strong, unique password for your nabu88 account and enable SMS OTP authentication. Never share your login details with any third party. If you suspect your account has been compromised, contact nabu88 support via live chat immediately.
nabu88 uses cookies and similar tracking technologies on the nabu88 platform to enhance your experience, maintain your session, and collect aggregate usage analytics. A cookie is a small text file placed on your device by a web server when you visit a website. nabu88 uses the following categories of cookies:
These cookies are essential for the nabu88 platform to function correctly. They enable core features such as maintaining your logged-in session, storing your account language and currency preferences, and securing your session against cross-site request forgery (CSRF) attacks. These cookies cannot be disabled without impairing core platform functionality.
nabu88 uses analytics cookies to collect anonymised, aggregated data about how players navigate and use the nabu88 platform — including which pages are visited most frequently, how long sessions last, and which features are most used. This data is used solely to improve the nabu88 platform and is not linked to individual player identities.
Functional cookies allow nabu88 to remember choices you make on the platform — such as your preferred game lobby view, notification preferences, and responsible gaming tool settings — so that you do not need to re-enter these preferences each time you log in.
You can manage or delete cookies through your browser settings at any time. Most browsers allow you to refuse new cookies, delete existing cookies, and receive notifications when a new cookie is set. Please note that disabling strictly necessary cookies may prevent certain features of the nabu88 platform from functioning correctly. nabu88 does not use cookies to track your browsing activity on third-party websites.
As a nabu88 account holder, you have the following rights in relation to your personal data. To exercise any of these rights, please contact nabu88 via the details in Section 14. nabu88 will respond to all valid requests within thirty (30) calendar days and will not charge a fee for handling data rights requests in ordinary circumstances.
Identity verification for data requests: To protect the security of your personal data, nabu88 will require you to verify your identity before processing any data rights request. This may involve confirming details associated with your nabu88 account or submitting a copy of a government-issued identity document.
The nabu88 platform is strictly for adults aged 18 years and above. nabu88 does not knowingly collect personal data from individuals under the age of 18. The registration process requires players to confirm that they are 18 or older, and nabu88 carries out age verification checks as part of the KYC process described in Section 3.2.
If nabu88 discovers that personal data has been collected from an individual who is under 18 years of age, it will immediately close the associated account, forfeit any balance, and securely delete all personal data collected in relation to that account. If you believe that nabu88 may have collected data from an underage individual, please notify us immediately via the contact details in Section 14.
nabu88 reserves the right to update or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the nabu88 platform's features. Where changes are material, nabu88 will provide reasonable advance notice to registered account holders via the email address associated with their account or via an in-platform notification.
The effective date and last updated date at the top of this page and in the legal metadata section will be updated to reflect any revision. The most current version of the nabu88 Privacy Policy is always available at nabu88.app/privacy-policy. Continued use of the nabu88 platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way nabu88 handles your personal data, please contact the nabu88 data protection team through the following channels:
nabu88 customer support operates in English and aims to acknowledge all privacy-related enquiries within 48 hours of receipt, with a full response provided within thirty (30) calendar days. For Subject Access Requests or requests to exercise other data rights, please use the subject line "Data Rights Request" to ensure your message is directed promptly to the appropriate team member.
Response commitment: nabu88 takes every privacy enquiry seriously. Whether you are asking about the data we hold, requesting a correction, or raising a concern about how your information has been used, our team will provide a clear, honest, and timely response. We are committed to resolving all privacy matters fairly and transparently, in accordance with the principles set out in this Policy.
With your privacy protected and your data secure, explore everything nabu88 has to offer — from live cricket betting and slot games to live dealer casino tables. For adults aged 18 and above only.